At Placitas Elementary School you’ll never have classes on customer service training that are as thorough as the experience we may provide you with. If it is by phone, do you have voice mail? Voice mail is bad, it certainly has advantages, and it is here to stay. We’re so proud of customer service training we’re betting you’ll find it as well made as Placitas Volunteer Fire Brigade Station 42. And they should also avoid getting too personal with the client. Do not ask your clients their medical history if it is not germane to the business. The 1990’s have brought a great deal of talk about companies employing great consumer assistance.
This type of instruction from real-world experts tells us that the first encounter a client or prospect may have with your organization is the most important. However, most customers sense frustration on a daily basis with at least one business encounter. If it doesn’t work, what do you have to lose? You at least have a more productive, happy employee. These sessions work much better than surveying consumers. The cold hard fact is without excellent customer service education; you don’t stand a chance in competing with the hundreds, perhaps thousands of global competitors in your market.